Resume

SUMMARY

Proven experience in information technology project management, business analysis, and development with a desire to continue my career managing projects and people in an exciting and fast-paced environment.

SUMMARY OF QUALIFICATIONS

  • 13 years of Information Technology experience ranging from interactive design to application development.
  • 5 years of experience gathering project requirements, developing project plans and solving complex problems.
  • 3 years of leadership experience leading an organization of 106 people with nine direct reports.
  • Experience managing multiple projects and leading people in austere environments under intense conditions.
  • Proven ability to conduct full life cycle systems analysis and design, implementing SDLC methodologies.
  • Proven ability to resolve conflicts and facilitate negotiations using inter-personal and communication skills.
  • Excellent ability to supply a balanced mix of analytical, management, design, and technical skills.

PROFESSIONAL EXPERIENCE

Senior Programmer Analyst, Web Technologies

American Association of Insurance Services Wheaton, IL
November 2005 to Present

A national insurance advisory organization that develops policy forms, manual rules, and rating information used by more than 600 property/casualty companies throughout the United States.

  • Analyzed the company’s inefficient product delivery system. Coordinated with stakeholders to identify and define requirements, then managed the end-to-end delivery of the project while multi-tasking as designer/developer creating a web-based system that contributed to the companies 125% revenue growth.
  • Identified the need to track user metrics for the web-based systems, then implemented analytical tracking, analyzed data, generated reports, and made recommendations to executive level leadership.
  • Coordinated with business managers and departmental staff to identify and solve usability issues with system interfaces improving operations efficiency and customer satisfaction with the web-based system.
  • Developed a quality assurance strategy and testing plan for the implementation of a critical software system that identified over 300 bugs/issues prior to the systems launch.

Senior Programmer Consultant

Metavante Corporation (now Fidelity Information Services) Willowbrook, IL
(contract) March 2005 to November 2005

A leading financial solutions provider of banking and payments technologies to approximately 8,000 financial services firms and businesses worldwide. FIS acquired Metavante in October 2009.

  • Analyzed business web-based applications for adaptation and conversion to new technologies. Coordinated with a multi-functional project team to capture requirements, create functional specifications then architect and develop user-centric web applications with over 5,000 business users.

Lead Technology Consultant

Discover Financial Services Riverwoods, IL
(contract) July 2003 to October 2003

A financial services firm providing credit services, personal and home equity loans to 50 million members.

  • Analyzed existing business systems and business procedures, gathered requirements, developed functional specifications, testing and deployment plans for a Learning Management System with over 10,000 users.
  • Developed project approach, scope, timeline, and plan while leading a development team and multi-tasking as developer and designer for the project.

Note: Break in employment from October 2003 to March 2005 was due to a military deployment to Iraq, see my military experience below.


E-business Technical Consultant

Sikich (formerly Softbite Solutions, LLC) Aurora, IL
September 2000 to June 2003

A software development and business systems implementation firm with expertise in financial services.

  • As Project Manager, Visual Designer, and Developer for over twenty projects involving static and dynamic web sites, relational databases, content management systems, e-Commerce sites, and interactive user interfaces.
  • As a member of the project team interviewed with customers, gathered requirements and communicated project plans and played an instrumental role in growing the company’s development business by over 300%.
  • Chosen for leadership role in designing, developing, and implementing the company’s first web-based geographical information system for a prominent government client resulting in a lasting business partnership.

User Interface Designer September

Strategic Systems International, Ltd. Evanston, IL
1998 to September 2000

A software development firm specializing in decision support systems and optimizing critical processes.

  • Designed user interfaces and graphics for a suite of five software products marketed globally.
  • Initiated and developed visual design standards improving integration of off-shore development team.
  • Assisted Marketing Director in designing and producing a full range of sales and marketing materials.

MILITARY EXPERIENCE

Troop Commander (Rank: Captain / O-3)

Charlie Troop, 2nd Squadron, 106th Cavalry, 33rd Brigade, IL ARNG
October 2007 to Present

  • Continually promoted throughout a twenty year career to lead a dismounted cavalry reconnaissance unit with 106 soldiers, maintaining $7 million in equipment and successfully deploying the unit to Afghanistan.
  • As a Police Mentor Team Chief in Afghanistan from 11/2008 to 8/2009 lead a team 15 Soldiers and 3 local national linguists in the training and mentoring of 273 Afghan Police in a fast paced environment. Performed additional duties as a Field Ordering Officer and Contracting Office Representative managing multiple reconstruction projects totaling $488,000 over a 10 month period.
  • Demonstrated ability to analyze, plan, and execute logistics plans while serving as Executive Officer for an 80 soldier cavalry troop resulting in promotion to the Senior Logistics Officer for a 360 soldier Cavalry Squadron.
  • Supervisors have commended my ability to develop and mentor leaders within my organizations resulting in my last five officer evaluation report ratings as ‘outstanding performance, promote now.’
  • Served as platoon leader for a 28 soldier security platoon during a deployment to Iraq from 11/2003 to 1/2005.
  • Earned numerous awards, medals, and commendations including four Army Commendation medals and the Bronze Star for combat operations during Operation Enduring Freedom.

EDUCATION AND TRAINING

Masters in Business Administration, University of Illinois at Chicago, 2008. Concentration in MIS.

Bachelor of Arts in Graphic Design, University of Wisconsin – Whitewater, 1997.

Project Management Professional, Project Management Institute, currently pursuing certification.

TECHNICAL EXPERIENCE

Software Tools: MS Visual Studio 2008, Photoshop CS4, Illustrator CS4, Fireworks CS4, Dreamweaver CS4, Apache Web Server, MS IIS 7, FTP Servers & Clients, Flash MX, and all Microsoft Office Programs

Programming Languages: ASP.NET, C#.NET, VB.NET, Coldfusion, Active Server Pages, Visual Basic, HTML, XHTML, DHTML, CSS, XML, XSL, RSS, PHP, SQL, Flash ActionScript, Javascript

Databases & Technologies: MS SQL Server 2008, MySQL, MS Access, SQL Server Management Studio